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AerinWC
Ever wondered why someone has access to something they shouldn't—or why they don’t have access when they need it? Whether you're troubleshooting a permissions issue, resetting passwords, or just trying to get a clearer picture of who has access to what, Access Analyzer takes the guesswork out of the equation.
ServiceNow® Access Analyzer is an application that helps administrators evaluate, compare, and simulate access for users, roles, or groups. This helps to quickly identify, prevent, and resolve any access issues on the ServiceNow AI Platform.
Access Analyzer helps you identify who (identity) has access to what (resources) by providing instant visibility to what access was provided to a user, role, or group regarding a particular resource such as a record, table, or UI page.
Benefits
- Quickly identify who (identity) has access to what (resource)
- Compare access, roles, and groups for two users
- Compare user records and access controls for two users
- Prevent over-provisioning permissions and achieve least privilege principals
- Improve security posture, identity governance, risk management
- Achieve compliance goals
Key features
- Evaluate Access allows you to quickly view and evaluate permissions for the selected user, role, or group on particular resources such as tables, UI pages, REST endpoints, and more.
- Compare User Records enables you to select two users and compare their attributes such as user ID, email, and department, along with role and group entitlements.
- Compare User Access helps you run root cause analysis and identify access issues by comparing access permission for two users.
- Access Simulator enables you to simulate how access to the specified table would change once a role or group is assigned or removed from the user. By simulating access changes before making them, you can verify the effectiveness of any access changes and reduce risk.
Download Access Analyzer on the ServiceNow Store.
Use Access Analyzer to resolve access issues
Begin with Evaluate Access to identify where user access is broken within a particular resource. Use Compare User Access to learn how to provide the user access. Get started with this four-step guide to resolving access issues using Access Analyzer.
Additional resources
- Documentation: Access Analyzer
- Documentation: Access Control KB (includes evaluation order)
- Documentation: ACL debugging tools
- Video: Getting started with Access Analyzer
- Video: Introduction to ServiceNow Access Analyzer (includes a demo)
- Video: Access Analyzer | Access Simulator tab
- Video: Access Analyzer demo and overview
