Manjeet Singh
ServiceNow Employee
ServiceNow Employee

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Process Optimization Best Practices Checklist

 

Step 1: Set up Process Optimization on your instance

  • Request and activate Process Optimization Plugin.
  • Assign Process Optimization roles

Step 2: Integrate applications

  • Integrate Process Optimization and Performance Analytics applications

Step 3: Optimize workflows

  • Define new process model
  • Configure a linked process
  • Configure breakdown definition
  • Define a child or related table
  • Mine the process

Step 4: Process insights & analysis

  • Analyze your process
  • Explore and compare routes
  • Add notes and collaborate
  • Compare process models

Step 5: Create and track optimization tasks

  • Create an improvement initiative
  • View initiative and progress
  • Capture business value over a period of time.
 
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Last update:
‎03-09-2021 11:24 AM
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