Jochen Pohle
ServiceNow Employee
ServiceNow Employee

We discovered an issue when the Process Optimization plugin is installed after Predictive Intelligence (ML) solutions (like Clustering, Classification, etc) have been used.

The issue manifests itself after hitting the Generate Model button on the Project definition screen. You will see the progress monitor stall at the Project scheduled, waiting for analysis stage and eventually the process will end in error.

A fix is available for

  • Rome - Patch 7
  • San Diego

For more information please refer to PRB1547490.