Mining failing for multi process involved
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12-04-2024 01:15 AM
Model generation failed as there are no audit logs found for the activities defined in the "sc_request" table configuration.
How to solve this problem?

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12-04-2024 06:40 AM
What did you choose as your Activity definition when you created your project? Are there audit logs for that field? For SC request a common Activity definition field would be State. I would take a look at this use case series recording if you are trying to do some analysis on your requested items. https://www.servicenow.com/community/process-mining-blog/how-to-use-process-mining-to-identify-appro...
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12-04-2024 06:51 AM
I have used state as the activity definition.

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12-04-2024 12:39 PM
Sounds like there is no audit logs for that required. I'd recommend creating and moving a few requests through the process from start to finish and trying to mine again.