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01-15-2025 10:23 PM

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01-16-2025 08:05 AM
To configure ACLs you must also have the security_admin role as well as elevate your role.
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01-16-2025 10:02 AM
Hi @vishwajeet5550 ,
yep, you just need to elevate your access as @Brian Lancaster has already mentioned.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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01-16-2025 10:17 AM
You need the role security_admin. If you have this you can click your profile and hit elevate role, then select security admin. Once you've done this you will be able to edit/create/delete ACLs
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01-16-2025 10:31 AM
Hi @vishwajeet5550 ,
No, you cannot create / modify an ACL without elevating the 'security_admin' role. 'security_admin' role is must while working with ACLs. Below is a presentation I have made about the ACLs in ServiceNow https://www.linkedin.com/posts/gharshavardhana_acls-in-servicenow-by-harsha-gummagatta-activity-7285...
Please accept the solution and mark as helpful if it solved your query.
Thanks,
Gummagatta Harshavardhana
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01-16-2025 09:38 PM
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01-18-2025 08:50 AM
Only users with security_admin role can configure ACLs. Please find the below servicenow document and in the Procedure section refer the 3rd point.
If my response was helpful, please mark my answer helpful 👍 and accept as a solution ✅ so it can be valuable to others.
Thanks
Jaishree R

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01-16-2025 08:05 AM
To configure ACLs you must also have the security_admin role as well as elevate your role.
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01-16-2025 10:02 AM
Hi @vishwajeet5550 ,
yep, you just need to elevate your access as @Brian Lancaster has already mentioned.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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01-16-2025 10:17 AM
You need the role security_admin. If you have this you can click your profile and hit elevate role, then select security admin. Once you've done this you will be able to edit/create/delete ACLs
- Mark as New
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01-16-2025 10:31 AM
Hi @vishwajeet5550 ,
No, you cannot create / modify an ACL without elevating the 'security_admin' role. 'security_admin' role is must while working with ACLs. Below is a presentation I have made about the ACLs in ServiceNow https://www.linkedin.com/posts/gharshavardhana_acls-in-servicenow-by-harsha-gummagatta-activity-7285...
Please accept the solution and mark as helpful if it solved your query.
Thanks,
Gummagatta Harshavardhana