Approvals are not triggering if non-itil users submits the request

[Yakshitha]

Using a flow designer for one of my catalog item. Approvals are not triggering if non-itil users submits the request. I have updated run as property to "System User" but in the flow context its still showing as run as username. Also in the RITM activities instead of System its showing username
@Ankur Bawiskar 

[Ankur Bawiskar]

@Yakshitha 

Glad to help.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏