Breakdown source not selectable

MiaoXinhua
Tera Contributor

Hi, team!

I'm doing a CAD exercise-Create a Breakdown by Requested for.

( https://developer.servicenow.com/dev.do#!/learn/learning-plans/utah/servicenow_application_developer...

 

When I create a another breakdown ,Click the Create new button, but why breakdown source is not a selectable state?BreakDown not selectable.PNG

 

3 REPLIES 3

Sainath N
Mega Sage
Mega Sage

@MiaoXinhua : The breakdown source comes from the previous tab (i.e., select the breakdown source). Based on the value that we selected in the previous screen, the break-down source gets pre-populated, and the field gets locked. I verified it in my PDI and have the same behavior.

 

If you want to change anything on the breakdown source, changes should be made in the previous step.

 

SainathN_0-1706323218215.pngSainathN_1-1706323236314.png

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Thank you very much!

@MiaoXinhua : I’m glad that this helped you.

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.