Change Request Stuck in Asses

Darlene York
Tera Contributor

‎07-23-2025 05:40 AM

After Yokohama patch 4 upgrade, change requests that were in asses state before upgrade are stuck in asses but if the change is in the new state it moves thru asses and authorize fine.   If you view the workflow it shows that its in a wait for condition but its been approved.  In the workflow context the activity shows Changes moves to Assess.

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Brian Lancaster
Tera Sage

‎07-24-2025 08:48 AM

Have you modified anything with the out of the box workflow? Have you tried using the UI Action "Revert to New" and then resubmitting the change for approval so a new workflow gets attached?

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