Difference between ServiceNow Xanadu and Zurich release

HikmatUllaH · 2 hours ago

Hello ServiceNow Community. I am a bit confuse, while selecting the Leaning course "Welcome to ServiceNow Platform". What are these release for example, Xanadu or Zurich, etc. Which one is the latest and what is the difference between them.

#release

Prathmeshda · 2 hours ago

Hii @HikmatUllaH

The latest release of ServiceNow is Zurich, after the release of Xanadu. ServiceNow releases take place twice a year. Xanadu was released in 2024 and Zurich will be released in 2025

Key Focus Areas
Xanadu focuses on AI improvements, performance optimization, and fundamental AI agents in ITSM, CSM, and other products.
Zurich further extends these capabilities with sophisticated AI orchestration, data connectivity, and AI Control Tower and Workflow Data Fabric for developers

If this response proves useful, please mark it as Accept as Solution and Helpful👍

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Tanushree Maiti · 2 hours ago

Hi HikmatUllaH

Always select the latest version of the course in Servicenow university.

Servicenow eventually retires old version course once the new version is available.

So keep yourself updated or learn from latest course material.

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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CN-L · 2 hours ago

Hi @HikmatUllaH,

Currently, Zurich is the latest release so I would recommend completing this version of the Welcome to ServiceNow course.

For reference, below are the rough release dates from Xanadu onwards (as taken from this post😞

Xanadu ~Q3 2024

Yokohama ~Q2 2025

Zurich ~ Q4 2025

Australia ~ Q2 2026

Brazil ~ Q4 2026

its_SumitNow · 2 hours ago

Hi @HikmatUllaH

Choose Zurich, Although there wouldn't be much difference in both courses, But Zurich is latest one's

if my response helped , Kindly mark Helpful & Accept as Solution 🙂

Regards

Sumit

its_SumitNow · 2 hours ago

Hi @HikmatUllaH

You can mark multiple accept as solution 🙂

Regards

Sumit