Tab in ESC

bhaavani · 3 weeks ago

Hi Experts,

Can someone help me to achieve the requirement where I need to add "Watchlist request" next to the "Drafts" tab under "My Requests" in employee center? As per the below screenshot.

So, when I click on that "Watchlist request" tab, it should fetch the tickets for which the user is added in watch list. For this I should clone "my-request" widget however I am not sure how to make the tab available with the filter.

Thanks in advance.

AndersBGS · 3 weeks ago

Hi @bhaavani ,

This can be configured under filter definitions:

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

Tanushree Maiti · 3 weeks ago

Please refer this links, see if it helps you:

Enhanced Requests Page Experience - ServiceNow Community

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

AndersBGS · 3 weeks ago

Hi @bhaavani ,

This can be configured under filter definitions:

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/