Duplicate knowledge article
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05-27-2025 05:22 AM
DEVELOPMENT:
Problem: There are duplicate articles within the Knowledge base, and it is cumbersome to identify them.
Is there any way to add a Widget on the Knowledge Management Overview Dashboard to identify/locate potential articles that are duplicates.
Add a new tab: "Duplicate Articles"
The system should search all Knowledge Bases to locate duplicate KBs.
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