Hi everyone,
I’ve been following the recent product launches and updates across the ServiceNow platform, and it’s impressive to see how fast new capabilities are evolving especially around automation, AI driven workflows, and workspace experiences.
What I’m really curious about is how these new releases are performing in real production environments.
For those who have already started implementing the latest features:
Have you noticed measurable improvements in user adoption or productivity?
Any challenges during upgrades or migrations?
Which newly released capability has delivered the most immediate business value?
In many organizations, the biggest challenge isn’t enabling new features it is aligning them with existing processes without creating additional complexity.
Would love to hear practical lessons learned, unexpected wins, or even things that didn’t go as planned.
Looking forward to learning from everyone’s experience!
Thanks
