Help portal URL issue in ServiceNow

vidyajadhav
Tera Contributor

Hi All,

 

I have copied the Help portal from Service Portal and renamed it as Help Portal. But in tab as highlighted in Yellow color, it shows the Copy of Service Portal ( 1 ), screenshot below.

vidyajadhav_1-1752213455388.png

 

 

how to correct it and it should display like below image.

vidyajadhav_0-1752213382176.png

 

Also when i create a new help portal it takes the configuration as Service Portal and whatever changes I am doing in help portal , SP portal also changes. How to make a unique portal, which settings or configurations we need to change for it.

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@vidyajadhav 

title should be updated properly

AnkurBawiskar_0-1752214196066.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@vidyajadhav 

title should be updated properly

AnkurBawiskar_0-1752214196066.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader