How can I add comment to approval as I trigger it from workflow?
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‎06-20-2024 09:34 AM
Hello,
I have a catalog item where requester can pick more than 10 roles and for that same number if approval goes to different users and groups. In this case I am trying to add comments to the approval form to let approver know what he is trying to approve. The approval that is getting generated from the activity gives out all the variables present in the RITM as information and that shows all the roles in role section, attached to the question. Please let me know if there is any way to add comments or have a description field so, that it at least show up in the activity stream. Thanks!
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‎06-21-2024 04:47 AM
Hello @Pratuls ,
Please post image of your workflow here. If you are using any script already in the workflow then please try to add info messages/popup there.
Thank You!!
Thank you!!
Dnyaneshwaree Satpute
Tera Guru
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‎06-23-2024 01:59 AM
Hi Dnyaneshwaree,
The worflow is working fine, every approval is getting generated and executing every step to the last as expected.
It's just that approval created by approval activity is showing all the roles selected in the variable so, approver is unsure about which one he is approving among the n number of roles. So, I want to add a comment to the approval at the time of generation with the name of the role for which approval is generated so, that it has the role name in the activity stream and approver can see it.
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‎07-11-2024 01:22 AM
Commenting to make it more reachable to people for solution