How to create PA dashboard for % sla's in it

[ShivaniS5218954]

ITSM Analytical Dashboard Including ( SLA status, % of SLA Met, % SLA breached, Average resolution time Trend reports, Assignment groups sent time on incidents)  #PerformanceAnalytics #reports #widgets

How to get this type of view, Explain in step by step Process.

Thanks in advance..

[AndersBGS]

Hi @ShivaniS5218954 ,

You can drilldown in any of the widgets to understand the setup and the calculation behind it. Do you have experience in performance analytics ?

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders