How to display the dashboard view instead of the list view in the Platform Analytics dashboard.

Baskarank
Tera Contributor

Issue:
In the ServiceNow Platform Analytics Dashboard, when I click the sidebar List button, it displays my dashboard folders and lists all dashboards correctly. However, when I click on any specific dashboard from the list, it opens in the List View instead of the Dashboard View.

Expected Behavior:
When selecting a dashboard from the list, it should open directly in the Dashboard View mode.

Question / Help Needed:
How can I configure or fix this so that dashboards open in Dashboard View instead of the List View?

Baskarank_0-1761832067455.png

 

6 REPLIES 6

It was recently introduced in our instance — when we click a dashboard name from the list, it opens the list view instead of the dashboard view.

@Ankur Bawiskar It was recently introduced in our instance — when we click a dashboard name from the list, it opens the list view instead of the dashboard view.