Knowledge article black text does not display in dark mode
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12-15-2023 05:34 AM
In the Next Experience UI, there is a small issue with text rendering correctly if the default color has not been used. If you are in Light mode creating articles and you chose to make your text ‘Black’ instead of ‘no color’ then when it’s viewed in Dark mode it will not be visible.
Please advise if there is a fix for this issue.
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12-16-2023 05:21 PM
Yes, in HTML when one sets the color one should also always set the background color.
And vice-versa.
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12-17-2023 11:56 AM
We had this issue when upgrading to Utah. Any Knowledge articles imported from Word have the text colour set explicitly but the background colour is not so both end up black. We ended up turning off dark mode for Next experience.
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01-04-2024 07:37 AM
@Community Alums how did you turn off dark mode for Next Experience?
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07-09-2024 09:29 AM
Is there any way to identify all articles that may have this issue? We might have hundreds of KB articles that have some or all text not visible in dark mode.