PDI Request Delay

[ShailendraKEMS]

Hi,

I have raised the request for PDI, and its been 3 weeks but still waitlisted.

Is there an issue?

Regards,

Shailendra

[Bhavya11]

this is quite common,Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 2-3 weeks or even longer.

For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.

[Tanushree Maiti]

Hi @ShailendraKEMS 

Due to high demand following a new platform family release, PDI pools for the Australia version are currently experiencing errors or waitlisting. These days lots of similar issue reported.

I will suggest you to Wait  for PDI request to be provisioned if it is already waitlisted.  Do not cancel your request, as you will lose your spot.

Support is not available for PDI .

Note: You can try releasing your current request and requesting an earlier version (e.g., Zurich) , as they may have more availability . But Community members reported that there is also having waitlist issue.