Plugin for getting the software classification in ServiceNow
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‎07-10-2025 09:49 PM
which plugin must be enabled to get the product classification (commercial, freeware, component, etc.) in ServiceNow?
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‎07-11-2025 12:00 AM - edited ‎07-11-2025 12:02 AM
@anwede ,
If need to add software product classification then as per my understanding, you first need to enable the plugins associated with the Software Asset Management (SAM) application like
Software Asset Management Professional (SAM Pro) Plugin (com.snc.samp), enable Software Asset Management Content Service, etc. And need to verify software classification is there or not.
Thank you!!
Dnyaneshwaree Satpute
Tera Guru
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‎07-11-2025 12:17 AM - edited ‎07-11-2025 12:19 AM
Hi @anwede ,
Under SAM, you might be referring to Software Product definition that ServiceNow provides for you to Classify which Product, Publishers etc. your Software entitlements belongs to. As a sample here's a screenshot below:
As what you have said you need SAM Pro to access this data.
This is ServiceNow's content Service that you can download after installing the SAM Pro plugin.
If this has help, please give a kudos or mark as solution that might help others with the similar inquiry that you have.
Thanks! 😄
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‎07-17-2025 04:25 AM
@Dnyaneshwaree I want freeware and commercial classification in the same way it is given in Flexera Installed Applications. Can we get the same classifications in ServiceNow?