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pk2184046
Mega Sage

‎07-29-2025 05:43 AM

Hi All,

Can anyone let me know when changing the company do we need to change or merge our servicenow account to our personal email id. If we do so, is there any impact ??

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Nikhil Bajaj9
Tera Sage

‎07-29-2025 05:57 AM

Hi @pk2184046 ,

 

We need to merge accounts if we have 2 accounts - one with Personal Email ID and 2nd with Official Email. There will be no impact, you will be able to see all certifications, trainings with your personal mail id. Process to merge IDs can be foudn here:-

 

https://www.servicenow.com/community/servicenow-impact-forum/merge-2-accounts-in-servicenow/m-p/3139...

 

Regards,

Nikhil Bajaj

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Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025
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