ServiceNow SaaS hosting for Middle East countries, (KSA, UAE, Qatar, Kuwait)

[PuneetSachar]

Hi I'm looking for details how ServiceNow SaaS is offered, where it is hosted, and how data‑residency compliance is addressed for Middle East countries like KSA, UAE, Qatar, Bahrain and Oman.  

[PuneetSachar]

Thanks Tanushree I'm basically looking for where ServiceNow SaaS hosted for KSA, I understand ServiceNow SaaS is hosted on GCP for KSA, Qatar and Bahrain and Oman, Only for UAE its on Azure and its hosted in UAE. I'm looking for following parameter country wise Country, Hosting Model, In-Country Availability, Residency Posture 

[fknell]

Hi @PuneetSachar,

Please follow the instructions outlined in the following KBA: How to Access the ServiceNow CORE Compliance Portal 

This is the only way to get reliable information regarding compliance.

Hope this helps!

[PuneetSachar]

Thanks fknell I'm basically looking for where ServiceNow SaaS hosted for KSA, I understand ServiceNow SaaS is hosted on GCP for KSA, Qatar and Bahrain and Oman, Only for UAE its on Azure and its hosted in UAE. I'm looking for following parameter country wise Country, Hosting Model, In-Country Availability, Residency Posture 

[fknell]

I perfectly understand what you are looking for. It is all there. You will find nobody who will share further details apart from the official website at the end of the KBA.

Prospects have to sign an NDA and are not allowed to release any details. Existing customers and partner organizations are handled differently.

At the beginning of the KBA, you will find a video that explains what type of documents you will find there.