ServiceNow SaaS hosting for Middle East countries, (KSA, UAE, Qatar, Kuwait)

[PuneetSachar]

Hi I'm looking for details how ServiceNow SaaS is offered, where it is hosted, and how data‑residency compliance is addressed for Middle East countries like KSA, UAE, Qatar, Bahrain and Oman.  

[Tanushree Maiti]

Hi @PuneetSachar 

Read about InCountry Data Residency, hope you will find your answer.

Article to refer: https://www.servicenow.com/community/life-sciences-special-interest/a-playbook-for-handling-sensitiv...

https://www.servicenow.com/community/grc-articles/data-compliance-in-servicenow-with-incountry/ta-p/...

https://www.servicenow.com/community/grc-articles/data-compliance-in-servicenow-with-incountry-part-...

https://incountry.com/integrations/servicenow/

[PuneetSachar]

Thanks Tanushree I'm basically looking for where ServiceNow SaaS hosted for KSA, I understand ServiceNow SaaS is hosted on GCP for KSA, Qatar and Bahrain and Oman, Only for UAE its on Azure and its hosted in UAE. I'm looking for following parameter country wise Country, Hosting Model, In-Country Availability, Residency Posture 

[fknell]

Hi @PuneetSachar,

Please follow the instructions outlined in the following KBA: How to Access the ServiceNow CORE Compliance Portal 

This is the only way to get reliable information regarding compliance.

Hope this helps!

[PuneetSachar]

Thanks fknell I'm basically looking for where ServiceNow SaaS hosted for KSA, I understand ServiceNow SaaS is hosted on GCP for KSA, Qatar and Bahrain and Oman, Only for UAE its on Azure and its hosted in UAE. I'm looking for following parameter country wise Country, Hosting Model, In-Country Availability, Residency Posture