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ServiceNow University is not Loading

ponranjitham
Tera Contributor

I recently changed my ServiceNow ID. ServiceNow University is not opening and it is looping back to Home page after login.

6 REPLIES 6

Nikhil Bajaj9
Tera Sage
Tera Sage

Hi @ponranjitham ,

 

Raise a case with ServieNow. Whom to Contact information can be foudn here:- 

 

https://learning.servicenow.com/lxp/en/get-started-with-servicenow-university-resources?id=kb_articl...

 

If my answer helped you in anyways, please mark it- solution accepted.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

This knowledge article is also not loading. I can access other products except ServiceNow University.

Hi @ponranjitham ,

 

Can you please try this link:-

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

Recently, I had updated my ServiceNow ID. Updating ServiceNow ID again resolved the issue.

Thank you.