ServiceNow University is not Loading

[ponranjitha]

I recently changed my ServiceNow ID. ServiceNow University is not opening and it is looping back to Home page after login.

[Nikhil Bajaj9]

Hi @ponranjitha ,

Raise a case with ServieNow. Whom to Contact information can be foudn here:- 

https://learning.servicenow.com/lxp/en/get-started-with-servicenow-university-resources?id=kb_articl...

If my answer helped you in anyways, please mark it- solution accepted.

Regards,

Nikhil Bajaj

[ponranjitha]

This knowledge article is also not loading. I can access other products except ServiceNow University.

[Nikhil Bajaj9]

Hi @ponranjitha ,

Can you please try this link:-

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420

Regards,

Nikhil Bajaj

[ponranjitha]

Recently, I had updated my ServiceNow ID. Updating ServiceNow ID again resolved the issue.

Thank you.