SOW: Need report data on landing page: SD Interactions,All Active Tasks, Last 10 incidents

Susmitha1625
Tera Guru

Hello All,

Please help me in the transition process of Agent Workspace to SOW, I Need to report: Service Desk Interactions,All Active Tasks, Last 10 incidents as in the Agent Workspace landing page to the SOW landing page. Is this possible?

1 REPLY 1

Community Alums
Not applicable

Hey @Susmitha1625 

 

Here is the documentation on how to change the configuration for the charts show in the Overview section of the SOW: https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/service-operation...

 

However many configurations you include is how many charts will show, so add as many or as little as you'd like.

 

Hope this helps!

~Nick