Suggested search showing error
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04-02-2024 03:50 AM
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04-02-2024 04:18 AM
Is that after clicking the record producer itself? It seems to be that your search returned several results, including a knowledge article, and you don't have access to it.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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04-02-2024 04:23 AM
I am searching the Record producer , after the enter "Creat a new incident " two option is coming 1)Recently viewed 2) Suggested as user point view they are clicking on suggested one(second option ) that time they got error "Knowledge record not found"
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04-02-2024 05:14 AM
And the suggested one, was that the knowledge article? Do they have access to it?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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