task is not completed
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05-14-2026 01:29 AM
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05-14-2026 03:13 AM - edited 05-14-2026 03:14 AM
Hi @MUDRABOINAS
Make sure you have done the activity Impersonate Platform User.
match all the screen shot from here .
Check these videos and validate your implemented steps:
https://www.youtube.com/watch?v=xXetdh9_oOs
https://www.youtube.com/watch?v=hfqSpXyFyrU
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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05-14-2026 03:29 AM
Hi @MUDRABOINAS,
The validation errors you are receiving would lead me to believe that you may have completed the task as the correct user, however this is difficult to determine based on the screenshot you have provided.
Can you confirm if you impersonated Platform User?
I've put together some notes to help troubleshoot the various validation error messages which may arise during this task - [Assessment Task Notes] Welcome to ServiceNow Micro-Cert: Favorite a Filtered List
If you're still struggling, can you provide a screenshot of your lab instance which shows the list you generated
☕ Powered by curiosity, caffeine, and more failed attempts than I'd like to admit