Unable to get a PDI in the Australia instance

[smilinrobin]

Ive requested a PDI on the Australia release, but havent got it in the last 24 hours. Anyone else facing the same?

[Ankur Bawiskar]

@smilinrobin 

many members are facing the same issue.

the only option is to wait until you get new PDI

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Tanushree Maiti]

Hi @smilinrobin 

Currently High demand often causes the Australia PDI pools to waitlist or error out. 

Wait for the waitlist/provisioning to fulfill. 

• If your PDI request fails or stays stuck in "waking up" or "launching" , 500 error for more than 4-7 days, release the instance and request a new one (lower version)