Upgrade Plans/Upgrade Console

Jonathan102
Tera Guru

2 hours ago

Can anyone share any helpful information on upgrade plans.  I am working my way through the guided upgrade and the documentation I am finding is not helpful.  I have somehow created an update plan that looks to just have a bunch of applications.  Some of them show errors.  I don't know what to do with the errors or what this upgrade plan is even used for.  Do I just manually update the applications individually like I always do or is this upgrade plan supposed to do them all at once?  How do I get rid of errors and apps that I don't want updated. 

 

Thanks!

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Tanushree Maiti
Tera Patron

2 hours ago

Hi @Jonathan102 

 

Refer: Upgrade Plans tool in Upgrade Console 

https://www.servicenow.com/docs/r/zurich/release-notes/upgrades-planning-checklist.html

https://mynow.servicenow.com/now/best-practices/success-packs/core-platform-upgrade

KB0547597 Post-Cloning Checklist 

https://www.youtube.com/watch?v=JOkQoHLOYck

Using a Cloning Plan to Ensure Successful Clones in ServiceNow

Best Practices to manage skipped updates effectively during upgrades

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Upgrades Tips and Tricks
Upgrades Tips and Tricks
youtube.com/watch?v=JOkQoHLOYck
Learn the ins and outs of Upgrades from Paige Duffey. Before joining ServiceNow, she ran upgrades as a customer and she has a lot of wisdom to share. During this session we will: - Recommend strategies for a quicker, smoother upgrade - Explain how to use the Upgrade Center for a smooth transition
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