Hi team,
I have a requirement whenever we modify the parameters of configuration item, then we have to create an unauthorized change request. Right now we configured to only one class type of servers but in future we will include for some types of classes .
configuration practice:
1. V enable the unauthorized change request.
2. Created the dynamic ci groups for the respective class type of server.
3. After doing this configuration , the ci’s following the query will be available in the service mapping table .
after doing the above configuration. We are able to create the change only for the first time and it is failing from the second server . Could some one please help me on this.
thanks,
