what is the best practices on store apps. when they can be upgraded ?
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05-18-2025 10:57 PM
Hi All,
We are now moving to yokohoma. Can we upgrade all the store app during version upgrade or what is the best approach ?

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05-18-2025 11:14 PM
- First check if your store app supports the Yokohama version.
- Upgrade in your non prod environment first and do a round of testing to validate if it's working fine as expected.
- If everything goes well in non prod, then you are good to go ahead. If you face any issues in non prod then make a notes of those, keep the fixes ready and then proceed in Production.
Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth
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05-18-2025 11:43 PM
check if your store apps are having upgrade available to Yokohama
Perform instance upgrade first and then the store apps based on the availability of version
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-19-2025 12:20 AM
Hi , thanks for your response. My question is can we do it along with upgrade or should we do separately.

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05-19-2025 11:05 PM
Instance version upgrade is a separate process. You have to do the store apps upgrade separately.
Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth