Xanadu release

Eva-Lena Lettes
Tera Contributor

Hi, anyone who have found release notes for Xanadu that are divided into product families? The release notes I found I need to click into one and every product/feature to see if there are any changes. Most of them seems to not have any changes included like Incident, Change...I'd like to see everything in ITSM, everything in HRSD, everything in workplace services etc

3 REPLIES 3

Mark Manders
Mega Patron

No. You can select your current instance and go to the combined product release notes (for Vancouver: https://docs.servicenow.com/bundle/xanadu-release-notes/page/release-notes/rn-combined/xanadu-vancou... and there it's the products, but you already found those. And there incident is separate, not part of the 'ITSM' module. Although HR Service Delivery does has it's own.

You could also check here: https://docs.servicenow.com/bundle/xanadu-vancouver-df3/page/release-notes/rn-combined/rn-combined-i... but still 'Incident' is separate from ITSM.

 


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Mark

That is the same pages as we've found and they are not helpful. We are looking for release notes that provides you information not more work. When I finally find some of the functions we use I click on them and in there I can see that it is not effected by the upgrade...

I have a hard time to understand the change in how the release notes are presented. Looking at the Washington release I can find summaries and what is important to know related to the products, modules or what you want to call it. ITSM, HRSD, ITOM etc

 

Mark Manders
Mega Patron

The summary pages are setup from here: https://docs.servicenow.com/bundle/xanadu-release-notes/page/release-notes/release-notes-summaries.h...

Usually, the upgrade kit provides some better guidance, but that is not available until GA.


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Mark