Lumify Work built the ServiceNow Jumpstart Program: CSA Pathway in partnership with ServiceNow University. Program Dates: 30 October – 4 December 2026 (including exam prep session) Kick-off: Friday...
In the lifecycle of any enterprise system, data accumulation is inevitable. While active records are crucial for daily operations, driving workflows, reporting, and business processes, the sheer volum...
You may recall in my previous article Custom Tables: Where and when to build, I mentioned that Knowledge Article Templates are another type of custom table in the Now Platform. However, they're part o...
As discussed in my previous article Custom Tables: Where and when to build, Many to Many (M2M) Tables are one of the most common types of tables created in the Now Platform. In this article, we'll dee...
In complex enterprise environments, there is often a need to match one set of values against another to facilitate a workflow or business process. For example, matching an option selected on a catalog...
As discussed in my previous article Custom Tables: Where and when to build, Import Set Tables are one of the most common types of tables created in the Now Platform. In this article, we'll deep dive i...
As a ServiceNow Architect, I'm often asked for advice on the use of custom tables in the Now Platform. If you know what kind of data you wish to manage, the platform makes it very easy to get started....
Welcome to Part 3 of my Remote Tables series. In Part 1, we established that a Remote Table is a virtual bridge, a sophisticated window allowing us to view live data residing outside our instance with...
Time to continue the Remote Table journey! In Part 1, we established that a Remote Table acts as a sophisticated virtual bridge; a window into data residing outside our instance. We discussed why this...
I can't believe it's been over 5 years since Jai Rangam and I recorded the CreatorCon lab, Working with Remote Tables for Knowledge 20. I’m thrilled to dive back into this deep technical topic that al...
JumpStart: CSA Pathway was built for professionals who want structured learning, real expert guidance, and a genuine learning community — just delivered in a way that fits around work and life. And wh...
Introducing the ServiceNow Jumpstart: CSA Pathway. Created by Lumify Work (formerly DDLS) in partnership with ServiceNow, this global-first program combines the flexibility of self-paced learning with...
ServiceNow is expanding our partnership with Lumify Work (formerly DDLS) to launch our first blended learning experience — designed to make training more flexible, practical, and impactful for every l...
Hi ServiceNow QLD SNUG group! I hope you are all getting the chance to wind down, recharge, take a breather and enjoy a well-earned break. We have a working group this year to make our monthly events ...
In my previous article, GenAI on a ServiceNow PDI - Part 2, we installed a Linux MID Server into Ubuntu via WSL2 running on my Windows 10 PC. Now it is time to build an integration to call the Ollama ...
In my previous article, GenAI on a ServiceNow PDI - Part 1, we discussed the DIY concept of hosting our own LLM inside our local network and building a REST integration to consume it. Now it is time t...
So you want to use Generative AI on your ServiceNow PDI but don't know where to start? Well, at the time of writing this article, we cannot access the Now Assist GenAI capability on a ServiceNow PDI. ...
I recently had the fortunate opportunity to present at our local ServiceNow Meetup (aka SNUG) here in Queensland, Australia. The topic was based on my previous post Understanding Connection & Credenti...
Before I get into the magic of Connection & Credential Alias, let me talk a bit about (what I call) the legacy equivalent. Way back in 2014, I was tasked with building an outbound integration with a S...
On January 17, the team will be running a replay of recommended practices using Vulnerability Response Classification and Assignment Rules. Using Classification Rules make Assignment Rules easier to c...
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GenAI on a ServiceNow PDI - Part 1
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Please register for the 2023 Q3 VR confidential pr...
