Remote Tables - Part 3 - The Internal View

Welcome to Part 3 of my Remote Tables series. In Part 1, we established that a Remote Table is a virtual bridge, a sophisticated window allowing us to view live data residing outside our instance with...

Remote Tables - Part 2 - Peeking Through the Window

Time to continue the Remote Table journey! In Part 1, we established that a Remote Table acts as a sophisticated virtual bridge; a window into data residing outside our instance. We discussed why this...

Remote Tables - Part 1 - Best kept secret?

I can't believe it's been over 5 years since Jai Rangam and I recorded the CreatorCon lab, Working with Remote Tables for Knowledge 20. I’m thrilled to dive back into this deep technical topic that al...

ServiceNow Jumpstart: Cohort 3 open — learn, get supported, and sit your CSA exam at half price

JumpStart: CSA Pathway was built for professionals who want structured learning, real expert guidance, and a genuine learning community — just delivered in a way that fits around work and life. And wh...

Access ServiceNow skills and gain your CSA with Lumify's ServiceNow Jumpstart Program: Register Now

Introducing the ServiceNow Jumpstart: CSA Pathway. Created by Lumify Work (formerly DDLS) in partnership with ServiceNow, this global-first program combines the flexibility of self-paced learning with...

Boost Your ServiceNow Skills with Lumify Work’s New Blended Learning Program

ServiceNow is expanding our partnership with Lumify Work (formerly DDLS) to launch our first blended learning experience — designed to make training more flexible, practical, and impactful for every l...

Cheers to 2024 and looking into 2025!

Hi ServiceNow QLD SNUG group! I hope you are all getting the chance to wind down, recharge, take a breather and enjoy a well-earned break. We have a working group this year to make our monthly events ...

GenAI on a ServiceNow PDI - Part 3

In my previous article, GenAI on a ServiceNow PDI - Part 2, we installed a Linux MID Server into Ubuntu via WSL2 running on my Windows 10 PC. Now it is time to build an integration to call the Ollama ...

GenAI on a ServiceNow PDI - Part 2

In my previous article, GenAI on a ServiceNow PDI - Part 1, we discussed the DIY concept of hosting our own LLM inside our local network and building a REST integration to consume it. Now it is time t...

GenAI on a ServiceNow PDI - Part 1

So you want to use Generative AI on your ServiceNow PDI but don't know where to start? Well, at the time of writing this article, we cannot access the Now Assist GenAI capability on a ServiceNow PDI. ...

Understanding Connection & Credential Alias Part 2

I recently had the fortunate opportunity to present at our local ServiceNow Meetup (aka SNUG) here in Queensland, Australia. The topic was based on my previous post Understanding Connection & Credenti...

Understanding Connection & Credential Alias

Before I get into the magic of Connection & Credential Alias, let me talk a bit about (what I call) the legacy equivalent. Way back in 2014, I was tasked with building an outbound integration with a S...

Vulnerability Response: Recommended Practices - Classification and Assignment Rule.

On January 17, the team will be running a replay of recommended practices using Vulnerability Response Classification and Assignment Rules. Using Classification Rules make Assignment Rules easier to c...

Webinar on 'Insider Tips to Successfully Deploy Major Security Incident Management' on Dec 8th

Join us in a special SecOps community webinar dedicated to Major Security Incident Management (MSIM). For those of you who have implemented MSIM (or are planning to do so) this session is the ONE not ...

World Forum: Sydney Digital Experience is now LIVE!

Hello Community Enthusiasts We're thrilled to share that World Forum: Sydney is now available on-demand! Discover remarkable innovation as our customers and partners, such as IAG, the Australian Feder...

ServiceNow VR Dashboards and Reports Recommended practices deep-dive webinars October 11&12

Team, as part of "Success with Vulnerability Response" series of webinars, for the next installment of the series, Lisa Henderson, Sr. Staff Software Engineer and I will take a deep look at Dashboards...

Please register for the 2023 Q3 VR confidential product roadmap call, Sept 26 & 27

ServiceNow Security Challenge Game

We are excited to invite you to a thrilling Security Challenge, where you'll have the opportunity to test your hacking skills, problem-solving abilities, and critical thinking in a simulated cybersecu...

Now Creators is Live!

The Now Creators movement has launched—people who are passionate about using the Now Platform and its solutions to create a better world of work. Whether on a learning journey in Now Learning, contrib...

Orlando Early Release Open for Registration

Here's an early Christmas present!!  Link to blog post: Orlando Early Release Open for Registration https://community.servicenow.com/community?id=community_blog&sys_id=4f4996c1db510cd4d58ea345ca9619f...