gareth_oliver
ServiceNow Employee
ServiceNow Employee

A customer recently ask - "how can ServiceNow support a bulk asset scan? Imagine that I'm a field tech, and I've been asked to scan all devices at a location. How can ServiceNow help?"

One of my colleagues put together this proof of concept using the Madrid mobile app >> https://youtu.be/896Lx0giDWY. The use case is to scan multiple assets, then to be able to set a single location or a status, and possibly even link it to a change request.

Source code for the mobile app and QR code generator are included in the YouTube notes.

NOTE that is is an example app, is not a ServiceNow-provided app - you use it, you own it.