gareth_oliver
ServiceNow Employee
ServiceNow Employee

Check out a new Community Forum, Common Service Data Model.

 

Discuss a common, shared set of service related definitions that will enable true service level reporting, as well as CMDB Data Models that define the taxonomy of these terms.

 

https://community.servicenow.com/community?id=community_forum&sys_id=117d6f4edb35130047c8f3231f96196...

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