Bulk Reassignment of Approver for Risk Assessment

[Jan_07]

I need help configuring a Reassignment button for the approver of a risk assessment in the workspace. Currently, if the approver is no longer working for the organization the team has to recreate the assessment to trigger a new approval, I need it so that they can just reassign the approver. I can't seem to understand how the form action works for either of those buttons and where the logic is being pulled from. Any help is appreciated. 

 

[shaikha]

Hi @Jan_07 

In ServiceNow's modern Next Experience Workspace framework (specifically for Advanced Risk Assessments/ARA Workspaces), form actions do not use the classic sys_ui_action scripts. Instead, they are controlled directly in UI Builder (UIB) using UX Form Actions, Declarative Actions, and data brokers. 

Navigate to Workspace Actions:
In the native platform filter navigator, go to:
Workspace Experience > Actions & Components > List Actions

Click New to create a fresh action, or search for your target table (e.g., sn_risk_advanced_procedure or sysapproval_approver) to modify an existing one.

Please mark any helpful or correct solutions as such. That helps others find their solutions.

Shaikha

[Jan_07]

Im trying to replicate the reassign_assesor button that already exists in my instance and modify it to reassign the approver, however, despite creating the list action and the UX Add-on Event Mapping, I can't seem to get it to work correctly, I'm not seeing where the reassigning logic lives.