Set Default delivery address for ShoppingHub
Has anyone worked on ShoppingHub ? Do you know how to set the default delivery address based on logged in user country so that when the user logins in they do not get a pop up to set Delivery address?
Forum Posts
Resolved! S2P APO for Regulatory Compliance
Hello Team, I am a ServiceNow S2P consultant & one of the most frequent questions we face is "Does ServiceNow support E-Invoicing related Regulatory Complexity, Risks, Data Security & Privacy capabilities specifically for EU, NA, LATAM, APAC etc.. wh...
Difficulties with Supplier Onboarding script debugging
I have custom requirements for the supplier onboarding playbook. I made a copy of the OOTB version, and have been working to update it to our requirements. One thing I have noticed when trying to debug is the sn_slm.SupplierCommonUtilSNC script fi...
Is it possible to change the header color in the Shopping Hub?
Hi Team,Could you please confirm if it’s possible to update the theme or color of the header in the Shopping Hub? If yes, could you share the steps or process to do so?For reference, please see the screenshot below.
shopping hub
I am trying to learn the shopping hub usage, so I install shopping hub plugin in my personal PDI, but then I am not able to see the data in it, can anyone please let me know do i need to install some other plugins and do something else.. also which t...
Supplier onboarding playbook
When I duplicated the OOB supplier onboarding playbook, on the activity "show possible duplicates" the buttons which are there in the OOB playbook (continue onboarding, reject) are not visible except open list button.Attached are images of the activi...
All OOTB case/case types in S2P
Hi team,Where can i find all the S2P ootb case/case types? i dont think it was mentioned in the nowlearning explicitly. also tried SNDOC and https://intexa.ai/, but not luck.for example in FSO training and documentation - it lists all case/case types...
Dashboards For Supplier Contacts in SPO
Is there any dashboard available for Supplier Contact in Sourcing and Procurement Operations (SPO) where they can visualize their sales, and maintenance stock etc.? Right now, I only see the Supplier Collaboration Portal, but it provides very limite...
Resolved! Password Reset URL Validation and User Verification in SLO
In the Supplier Onboarding Process, an email is sent to the supplier contact for password reset, which currently has a URL validation period of 1 hour. We need to extend this URL validation time to 3 months for password resets. Upon investigation, I ...
New Content on ServiceNow University: Now Assist for Supplier Lifecycle Operations (SLO) Implementer
Want to learn more about Now Assist, and specifically how we are deploying it with Supplier Lifecycle Operations (SLO)? We recently launched a new Now Assist learning path specific to SLO that includes content on both generative and agentic capabilit...
Supplier Collaboration Portal/Tasks not generated in the supplier collaboration portal
Need help in understanding Supplier Onboarding Lifecycle.1. Can a new supplier contact register from the Supplier Collaboration Portal if the supplier is not yet onboarding(Assuming the Supplier is yet to be onboarded). If yes, what is the lifecycle ...
Resolved! Unable to select field on table in query range ACL
when I am creating query range ACL for legal name on legal entity table, after selecting table in order to select the fields it is not showing me all the list of fields on the table including the legal name field
How do I reflect payment information on the invoice and invoice line?
Hi all,I am checking the operation of APO.I have manually created invoices and invoice details against the purchase order lines.Then, when I pushed the “ Submit Invoice” button to submit the invoice, an exception check was performed and the status wa...
Adding Response Template to the S2P Workspace for email
I have added a drop-down to the '+' icon on chrome_tab of S2P workspace to allow AP Agents to create their response templates. But when I am testing the configuration. I get a error message shown to the workspace as the fields added on the template b...
Does ServiceNow have a process or product for RFPs?
I have an internal customer in our procurement department that asked me if ServiceNow has any type of request for proposal (RFP) process. I looked through ServiceNow Product Documentation, Now Create, and the Community and I could not find any refer...
