Hello, I am investigating an APO / S2P issue where the invoice status becomes Paid, but the paid amount is still not populated on the Purchase Order and Purchase Order Line records. From the documentation, my understanding is that payment details are...
I created Ledger Assignment Rules in the Model Category related listWhen a purchase line(sn_shop_purchase_line) is created for a Sourcing Requests(sn_shop_sourcing_activity) on the ShoppingHub portal.After selecting this Product category, Why aren’t ...
I configured the Product type and Services acknowledgement fields in the Purchasing Automation tab of the cmdb_model_category record.When a purchase line(sn_shop_purchase_line) is created for a Sourcing Requests(sn_shop_sourcing_activity) on the Shop...
Hi Community,I’m currently involved in the design phase of a global Source-to-Pay (S2P) program on ServiceNow for a multinational organization with a footprint across ~70–100 countries.Scope includes:Sourcing & Procurement Operations (SPO)Supplier Li...
Unable to search PR or APLN number on the service portal. OOB widget is being used on the portal. How to fix the search to enable the purchase requisition number and approval search on the portal.
Are you a Finance, Procurement, or Source-to-Pay professional working with procurement tools, supplier data, and financial operations day-to-day? Whether you manage sourcing & procurement workflows, oversee supplier relationships, navigate accounts ...
I need to do a task in my training, I keep getting SMS instructions but do not reside in the USA. My instance is about to expire and I cannot complete my task. Please can you assist
In APO while opening the Supplier Portal, It is showing errors and cd_ContentDelivery is not available in the instance. what to do? Also, in the My Requests I am not able to see the invoice cases and Invoice Inquiry Cases submitted by the Supplier Co...
Currently working on notifications, I need to set conditions in When to Send: When to send: Insert or Updated? what is the right trigger?I need my Condition to be: New comment is added by Supplier Contact My current configuration is this: - Addition...
How do I make a Service Portal banner announcements only visible to logged-in users?
Failed to create/update order. One of the following mandatory fields are not filled in: Capex account, Pre-paid account, Expense account Error MessagePurchase Order could not be updated.Hi team,When I create purchase order above message appears and a...
I have configured SupplierDocument Configuration and executed. In Source to pay workspace i have uploaded the document but it is not visible in the supplier portal for the supplier contacts My company-> Documents. Only if it is visible they can atta...
I need my notification email body to show the first name based on the email of a supplier contact. I have two reference field, i need to get the first name of both variables to be shown on my email notification. anyone could help me with this? thank ...
Hi everyone, i am quite new to all this and still trying to figure things out to begin with.I created a custom Playbook and wanted to test it out in the workspace and not only from the Test Button in the Playbook. My Playbook shows up in the Playboo...
i want to know like how do we configure 2 way matching and 3 way matching in APO product and implement it in the product. also how do we configure the tolerance for the same