Looking forward help for the below query,
For these states Pending Review, Awaiting Supplier Response, Awaiting Task Completion, Pending Approval, will be able to add work notes/ additional work notes in PR, also will be able to compose email communication through the same PR.
For the below states as of now in ServiceNow work notes grade out and compose email option will not be display from toggle.
Is it possible to enable for the below States as well?
PR State Email Notes
| Closed - Rejected | No | No |
| Closed - Complete | No | No |
| Closed - Canceled | No | No |
| Pending Submission | No | No |
