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2 hours ago - edited 2 hours ago
As part of our ongoing curation and quality assurance efforts, we regularly update the Content Library to reflect the latest information from our trusted sources. Most of these updates fall under our Business-As-Usual (BAU) activities and are expected to have minimal or no impact on our customer base. However, certain changes—due to their scope, data volume, or the nature of the data points involved—may have a more noticeable impact. In such cases, we aim to provide early notifications to ensure customers are well-informed and have sufficient time to asses and implement any necessary actions.
This article serves as a centralized and continuously updated resource for tracking such changes specific to our Software Asset Management (SAM) product. It will also include links to relevant Knowledge Base (KB) articles that offer further context and details.
List of content changes in Content Library for Software Asset Management (SAM)
(the most recent changes on top)
- Changes: Microsoft 365 Install Normalization Changes
Impacted entities: Normalization (e.g., Software Discovery Models), Product License Exception Rules, Software Product Lifecycles
Scope: (varied, please see the KB Article for details)
Notification date: 2026-03-20
Anticipated roll-out date: 2026-04-03
KB Article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2905946
