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Software Asset Management Quick Start Guide

Welcome to the Software Asset Management Quick Start Guide If you're just starting your Software Asset Management journey, then you've come to the right place. This guide will help you get up to speed on activating and realizing value from ServiceNow...

Kieron Dean by ServiceNow Employee
  • 4643 Views
  • 2 comments
  • 3 helpfuls

Software Asset Management Professional Architecture

Going through the Software Asset Management (SAM) Professional Fundamentals course the first time, I found the data model and architecture pretty spaghetti. It made sense when reading the chapters but I could not compile a clear overview in my mind. ...

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Vlad Riedel by Giga Expert
  • 9028 Views
  • 3 comments
  • 60 helpfuls

Implementation Leading Practices for SAM

Here we share implementation leading practices for Software Asset Management. We also include a helpful Implementation Readiness Checklist to help further guide you with a successful implementation. Note - majority of successful customers utilize a c...

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Getting started with Software Asset Management

Welcome to ServiceNow® Software Asset Management  Congratulations on purchasing ServiceNow® Software Asset Management (SAM)! With ServiceNow SAM, you’ll take control of your software assets, reducing compliance risk and lowering software costs. This...

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Lisa Latour by Administrator
  • 10262 Views
  • 1 comments
  • 7 helpfuls

ServiceNow SAM Solution Architecture Diagram

Sharing visual architecture designs I’ve worked on for SAM.You might find the SAM one online, but this is an updated version with improved structure and clarity.These diagrams can be super useful for:-Customer workshops and value discussions- Interna...

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abby_singh786 by ServiceNow Employee
  • 4384 Views
  • 24 comments
  • 94 helpfuls

Automatic Software Model Creation on ServiceNow SAM

SAM Managers need to create software model(s) manually which used to make the process of determining compliance on ServiceNow a tad bit inefficient. Hence, we had introduced a feature to automatically create software model in Madrid Release.   Softwa...

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Software Installations Table Attribute Review

What are all these fields, and do I need to be concerned with them?  Since the availability of the Software Asset Management application in the Jakarta release, there have been many inquiries about the attributes contained in the cmdb_sam_sw_install ...

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Daniel Slocum by ServiceNow Employee
  • 17405 Views
  • 5 comments
  • 29 helpfuls

Assets and CIs – Understanding the Difference

Asset Management and Configuration Management are distinct areas of focus, and yet it can be very difficult to differentiate assets from configuration items.  Understanding the difference will facilitate the creation of well-defined Asset and Config...

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Dave Aiken by ServiceNow Employee
  • 59458 Views
  • 9 comments
  • 83 helpfuls

Explained: Software Asset Management System Properties

Software Asset Management Properties You have all seen them and maybe you are your organization’s expert who breaks through the mystery of what they do and how they impact SAM functionality or you are just as perplexed as many people and don’t have ...

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Daniel Slocum by ServiceNow Employee
  • 7073 Views
  • 6 comments
  • 20 helpfuls

ITAM Product Architecture

It always helps to understand how ServiceNow products work foundationally and how they are connected to other products, which is the purpose of the following product architectures.   Hardware Asset Management - Product Architecture Blueprint   Cloud ...

ServiceNow by Administrator
  • 1562 Views
  • 1 comments
  • 0 helpfuls

SAM Simulator Step-By-Step Guide

I recently finished the SAM simulator and teammates who were unable to finish frequently reached out to me for help. So, I wrote a step-by-step guide to assist the SAM simulator in the hopes of helping others who might be having trouble navigating th...

The Path to Value for a SAM Program in ServiceNow

The Path to Value for a SAM Program in ServiceNow Implementing a SAM program within ServiceNow provides organizations with a systematic method to monitor, manage, and optimise their software assets. To fully leverage your SAM program, it’s crucial to...

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Kieron Dean by ServiceNow Employee
  • 10572 Views
  • 1 comments
  • 38 helpfuls

Software Asset Management

  Software Asset Management Software Asset Management (SAM) accelerates time to business outcomes, providing a more complete picture of on-premises software, SaaS, and cloud resources. No matter where you are on your journey, the resources and too...

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Software Asset Management FAQ Guide

Welcome to our comprehensive Frequently Asked Questions guide for Software Asset Management   Q: What is Software Asset Management? A: Software Asset Management (SAM) is a business practice that involves managing and optimizing the purchase, deployme...

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