Hello Community, While working on a client project, I learned a few things and wanted to share them with you all. The client's requirement was to enable multiple currencies on the platform because they wanted to manage their purchase orders and l...
Sharing visual architecture designs I’ve worked on for SAM.You might find the SAM one online, but this is an updated version with improved structure and clarity.These diagrams can be super useful for:-Customer workshops and value discussions- Interna...
Your comprehensive resource for Software Asset Management questions and expert answers from the Office Hours series. What is SAM Office Hours? SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Softwar...
About This Document This document contains 74 questions and answers from the SAM Office Hours session held on December 16, 2025. SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Manageme...
About This Document This document contains 24 questions and answers from the SAM Office Hours session held on December 2, 2025. SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Managemen...
About This Document This document contains 82 questions and answers from the SAM Office Hours session held on November 18, 2025. SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Manageme...
About This Document This document contains 30 questions and answers from the SAM Office Hours session held on November 4, 2025. SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Managemen...
About This Document This document contains 89 questions and answers from the SAM Office Hours session held on October 21, 2025. SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Managemen...
About This Document This document contains 69 questions and answers from the SAM Office Hours session held on September 16, 2025. SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Managem...
About This Document This document contains 119 questions and answers from the SAM Office Hours session held on July 15, 2025. SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management ...
About This Document This document contains 151 questions and answers from the SAM Office Hours session held on August 19, 2025. SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Managemen...
About This Document This document contains 111 questions and answers from the SAM Office Hours session held on June 17, 2025. SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management ...
About This Document This document contains 133 questions and answers from the SAM Office Hours session held on May 20, 2025. SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management d...
About This Document This document contains 107 questions and answers from the SAM Office Hours session held on April 15, 2025. SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management...
2025 Software Asset Management Office Hours: Year-End Recap Managing Software Asset Management (SAM) can often seem like navigating a landscape that's constantly changing. The obstacles range from ensuring accurate foundational data to tackling the...
Here we share implementation leading practices for Software Asset Management. We also include a helpful Implementation Readiness Checklist to help further guide you with a successful implementation. Note - majority of successful customers utilize a c...
SAM Managers need to create software model(s) manually which used to make the process of determining compliance on ServiceNow a tad bit inefficient. Hence, we had introduced a feature to automatically create software model in Madrid Release. Softwa...
If you’re just getting started with Software Asset Management (SAM), you’ll quickly come across the term normalization. In simple terms, normalization ensures that your software data like product names, versions, publishers, and editions is consisten...
I recently finished the SAM simulator and teammates who were unable to finish frequently reached out to me for help. So, I wrote a step-by-step guide to assist the SAM simulator in the hopes of helping others who might be having trouble navigating th...
Welcome to the Software Asset Management Quick Start Guide If you're just starting your Software Asset Management journey, then you've come to the right place. This guide will help you get up to speed on activating and realizing value from ServiceNow...
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LisaLatour
Victor Paredes
michaelscog
