SAM Simulator Step-By-Step Guide

[Phebe Yawson]

I recently finished the SAM simulator and teammates who were unable to finish frequently reached out to me for help. So, I wrote a step-by-step guide to assist the SAM simulator in the hopes of helping others who might be having trouble navigating the platform.

Instructions:

Grant the sam_admin role to the admin user account which is being used to complete the simulator tasks.

1. Application Filter>System Security> Users
2. Click Users
3. In the User ID field search>admin
4. Open the admin record navigate to the related links section>Roles>Edit
5. From the slush bucket search sam_admin
6. Move sam_admin into the System Admin bucket and save

Software Installations>Import Sets

1. Download xlsx
2. Application Filter>Import Sets>System Import Sets> Load Data
3. Create Table> Label = Software Installations Import
4. Choose File> xlsx> Load
5. Once state is complete and completion code meets success create transform map directly below the green success status
6. Name the table> Software Installation Map>Target Table>Software Installation [cmdb_sam_sw_install]>Auto Map (in the related links section)
7. Scroll down to the Field Maps tab set coalesce to true (double-click “False”) for u_installed_on and u_display_name
8. Click Transform in the Related Links Section

Navigate back to the Application Filter>Discovery Model>Search Product>InDesign check the Normalization Status

Normalization

1. Refer to Simulator

Once complete Normalization Status should read Manually Normalized

2. Application Filter>Pattern>Software Assets>Pattern Normalization Rule>New

Populate with the following:

Name: Adobe InDesign CC 2017
Discovered publisher contains: Adobe
Discovered product contains: InDesign CC 2017
Publisher: Adobe Systems
Product: InDesign
Product type: Licensable
Version: CC 2017

3. Right-click gray banner>save>Apply Rule

Navigate back to the Application Filter>Discovery Model>Search Product>InDesign check the Normalization Status(check for changes)

Software Asset Management Content Service

Refer to simulator

Software Asset Management Content Service

1. Application Filter>Software Asset>Custom Products>New

Populate>Name= Executive Software>Product= SafetYmail>Product Type=Unlicensed>Product Classification=Encryption>Submit

Reconciliation

1. Application>Reconciliation>Software Asset>Run Reconciliation
2. Application>Software>Assets>Software Entitlement>New

Populate: Asset tag: SW900001
Software model: Adobe Systems InDesign CC
License metric: Per Device
Purchased rights: 45
Unit Cost: $240
Total Cost: $10,800

3. Application>Reconciliation>Software Asset>Run Reconciliation>Publishers>Adobe Systems>Continue>Run
4. Software Asset>License Workbench>Adobe System>Expand “InDesign”, Select “CC”

Remediation Oprions(1)>Purchase Rights>Create Purchase Order

Ship to>San Diego Border - Pickup/Dropoff>Order

Entitlement Metrics

1. Application>Software>Software Asset>Software Entitlements

For text> SW900001>License Metric>PerUser>Right-click gray banner “Save”>Publish

Application Filter>Run>Run Reconciliation>Publishers>Adobe Systems>Continue>Run

2. Application Filter>Software>Software Assets>Software Models>Adobe Systems InDesign CC 2017>Related Records>Metric Attributes>Open Record with License Metric “Per named user”>Attribute Value = 2>Update

Application Filter>Run>Run Reconciliation>Publishers>Adobe Systems>Continue>Run

Entitlement Allocation

1. Application Filter>Software>Software Assets>Licensing>Software Entitlements>Search”for text” SW900001>open record>User Allocations>Double click “Insert a new row” to add users Beth Anglin, David Loo, Fred Luddy, and Bow Ruggeri
2. Application Filter>Run>Run Reconciliation>Publishers>Adobe Systems>Continue>Run

View Results from License Workbench

Software Usage

1. Download xlsx
2. Application Filter>Import Sets>System Import Sets>Load Data>Label table = Software Usage Import>Choose File from step 1>Submit

Create Transform Map>Name = Software Usage Map, Target Table = Software Usage [samp_sw_usage] >Right-click gray banner “Save”

AutoMap Tranform Fields

Navigate to Related Records  set coalesce to true for u_publisher, u_year, u_product, u_month, u_user  and u_configuration_item.>

In the Related Links section>Transform

3. Application Filter>Software Usage>Software Asset>Discovery>Software Usage
4. Note changes

Reclamation

1. Application Filter>Reclamation

See Simulator

Feel free to let me know if I need to make any changes. Thank you

[CSAMinTX]

Very helpful for this new SN user. Thank you.

[ZHENGRONGZ]

Great helpful

[abhilashsg]

i am unable to perform this step. please help me @Phebe Yawson

Remediation Oprions(1)>Purchase Rights>Create Purchase Order

Ship to>San Diego Border - Pickup/Dropoff>Order

[NqobileN]

@abhilashsg I am having the same issue as you, did you manage to perform the step

[Hal Tillery]

@NqobileN  @abhilashsg  Go into the Order Line, change 21 to 19, change Adobe Systems InDesign CC 2017 to Adobe Systems InDesign CC, change license metric to User Subscription.  Validation checks for values from previous simulator, not instructions from https://learning.servicenow.com/lxp/en/pages/learning-course?id=learning_course&course_id=c655799d97...

[TitoD]

I am unable to perform this step. please help me.

I am almost done 80% so far...but in Software Usage, I cannot add the other source _fields in order to run the Transformation Map correctly.

These are the ones I need to add. When I click new, they don't appear in the Source field drop down.

 u_year, u_product, u_month, u_user  and u_configuration_item

[nealarichar]

Thanks. Your instructions helped me find that I was missing one user allocation in that particular set. Was very helpful to get another view of the task.

[WellingtonOliv]

@TitoD I went through that too. Make sure you are using the correct table. Either cmdb_sam_sw_usage (wrong) or sam_sw_usage (correct). They both have the same label