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Servicenow Lansweeper integration

We have implemented a few different integrations between Lansweeper and ServiceNow for our customers and have found many challenges around different CIs, installed software data, missing documentation etc. So we got all that code together and develop...

Software Installations Table Attribute Review

What are all these fields, and do I need to be concerned with them?  Since the availability of the Software Asset Management application in the Jakarta release, there have been many inquiries about the attributes contained in the cmdb_sam_sw_install ...

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Daniel Slocum by • ServiceNow Employee
  • 35393 Views
  • 7 comments
  • 36 helpfuls

Automatic Software Model Creation on ServiceNow SAM

SAM Managers need to create software model(s) manually which used to make the process of determining compliance on ServiceNow a tad bit inefficient. Hence, we had introduced a feature to automatically create software model in Madrid Release.   Softwa...

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2022 April ITAM Talks

We hosted 3 webinars in April 2022 on ITAM topics. You can access the recordings below. If you have a specific question around ITAM, we recommend you check this ITAM community forum and create a separate question if needed so that we can better addre...

Hardware Asset management

Hardware Asset Management In ServiceNow What Assets do we have?Where are they?What Assets are In Stock vs Deployed?What did they cost?Who is responsible for them?How are we using them? Who is using them? Once you know these answers, you’ll be able to...

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Azim Kazi by • Giga Guru
  • 13343 Views
  • 5 comments
  • 17 helpfuls

Integration ServiceNow's CMDB to Archimate, snow-import-plugin

Hello,The snow-import-plugin allows the integration of the Servicenow’s cmdb in Archimate. Hervé Jouin the creator shared an .ini file sample settings ('sample_snow-import_plugin_ini_file.ini'). The .ini file is used to configure the import of CI's a...

calimanfr by • Tera Contributor
  • 2348 Views
  • 1 comments
  • 1 helpfuls
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