Software Asset Management Properties You have all seen them and maybe you are your organization’s expert who breaks through the mystery of what they do and how they impact SAM functionality or you are just as perplexed as many people and don’t have ...

Below you’ll find a number of instructional videos to help you understand some of the core Enterprise Asset Management (EAM) use cases. The videos were created by myself and my colleagues Ben Mills and Randy Scrapper. If, after watching the videos y...

There has long been discussion around the topic of which CI Class is appropriate for laptops and PC’s. These are the CI records that represent the computers individual workers utilize for productivity each day. The arguments on this topic center arou...

There has long been discussion around the topic of which CI Class is appropriate for laptops and PCs. These are the CI records that represent the computers individual workers utilize for productivity each day. The arguments on this topic center aroun...

What are all these fields, and do I need to be concerned with them?  Since the availability of the Software Asset Management application in the Jakarta release, there have been many inquiries about the attributes contained in the cmdb_sam_sw_install ...