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Adobe cloud integration validation failure but authentication is success

GopalakrishnaS
Kilo Contributor

GopalakrishnaS_0-1764246187303.png

GopalakrishnaS_1-1764246213515.png

we have adobe integration setup for SAM, we have created OAuth profile with instance url,client id,secret key, org id and all. even the authentication is also success, we could that OAuth token is generated successfully, but when we click on validate connection we getting an error.kindly let us know what would be reason and how can we resolve this.

1 REPLY 1

monica190
Tera Guru

Hi @GopalakrishnaS 

Once you click Validate Connections, try checking the system logs at the same time.
Also, call these credentials in a flow and try hitting the Adobe base URL using the same credentials—this will help you with debugging.