enquiry regarding Software Asset sample data

Pavankumarkp
Tera Contributor

I am working to Create a SAM application to manage the company licenses internally for which we need to upload the sample data of licenses but whenever we try to upload an XL sheet we'll get a popup like "Upload bulk entitlements by entering data in the template provided. You can download the template by clicking on the 'Download template' button on this page. Then attach the template and click Import to begin the process of importing entitlements. Check the status of the import process to see if any errors have occurred. Fix the errors to successfully complete the import process." what can be done?

1 REPLY 1

Bhuvan
Tera Sage

@Pavankumarkp 

 

Did you verify you are importing the entitlement with right template and all required fields populated ?

 

This would be a good starting point,

 

https://www.servicenow.com/community/sam-blog/servicenow-sam-entitlement-import-user-guide/ba-p/2284...

 

Thanks,

Bhuvan