field styles - SOW

Shir Sharvit
Tera Contributor

Hi

I need to make the number field red when the reopen_count field is greater than 0.

 

I created field styles, should this also work in the SOW  incident form ???(Service Operation Workspace)

 

ShirSharvit_0-1701003551361.png

 

5 REPLIES 5

Maik Skoddow
Tera Patron
Tera Patron

Hi @Shir Sharvit 

unfortunately, field styles only word in the classic UI but not in any Workspaces

Maik

Clara Lemos
Mega Sage
Mega Sage

Hi @Shir Sharvit ,

 

For the SOW I usually configure Highlighted Values:

Screenshot 2023-11-26 at 13.34.19.png

But for the List view it will only work if Number is not your first column , for example:  

 

Screenshot 2023-11-26 at 14.00.31.png

 

If this would work for you, you can use Priority as an example and configure a New Highlighted Value for Number.

 

If that helps please mark my answer as correct / helpful!
And if further help is needed please let me know

Cheers

This is what I tried and it doesn't work.

 

ShirSharvit_0-1701070790598.png

 

ShirSharvit_1-1701070808471.png

 

Clara Lemos
Mega Sage
Mega Sage

Hi @Shir Sharvit ,

 

I believe your missing to set UX Highlighted Value Config: 

Screenshot 2023-11-27 at 08.46.29.png

Regards,

 

Clara