Hi Team, i have created flow action under script step and values are coming undefined can you please

[AA6]

Hi Team, i have created flow action under script step and values are coming undefined can you please check on this ?

[Shraddha Kadam]

Hello @AA6 ,

Use ritm.requested_for.getDisplayValue(); or ritm.requested_for.getValue();

Using getDisplayValue() - You will get Name

Using getValue()- You will get the sys_id of the record

[AA6]

Hi @Shraddha Kadam  i used .getVlue();

still i am getting same error

[Shraddha Kadam]

@AA6 try to use ritm.requested_for.getDisplayValue(); or keep only ritm.requested_for;

[J Siva]

Hi @AA6 
There is no OOB field named value in the sys_user table.
If you're trying to retrieve the sys_id of the requested_for user, use requested_for.sys_id.
Also, since you've mentioned that this is a custom action, you must pass the Requested Item as one of the inputs to your custom action.
Otherwise, you won't be able to use it within the action.
Regards,
Siva

[Ankur Bawiskar]

@AA6 

what's the type for the Input test ?

if it's GlideRecord object of sys_user then requested_for is not a field on OOTB sys_user table

please explain in detail what's the business requirement

If my response helped please mark it correct and close the thread so that it benefits future readers.