Identifying licenses

[KellyParamount]

If my company acquires a new company, and the new company also has an instance of SN how does servicenow, how can we identify which company owns what license if we combine both instances of ServiceNow? We want to understand which company owns what until we start a new EA .

[dreinhardt]

Hi @KellyParamount,

I would suggest to get in touch with your Customer Success Manager or Sales of ServiceNow assigned to your account to discuss ServiceNow licenses topics based on your aquisition.

In case of software entitlements managed in SAMP, I would recommend to add missing details about Company, Cost Center, Department to each of your entitlements to be able to filter/identify the source company of each license entitlement.

Best, Dennis