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Resolved! SW Model.Product Type = Child as opposed to Suite Component

What is the difference between Product type = Child and making a SW Model a suite component of another SW Model?I get that being a suite component we can readily see the relationship to the suite parent SW Model. And despite having Product type = Chi...

Brigham by Tera Expert
  • 1541 Views
  • 1 replies
  • 2 helpfuls

MS Graph API access to the Project/Visio usage data

Hi  Can someone please let me know when are we going to see Project/Visio usage data like there is for all other M365 apps usage data??  I heard it was EO 2022 but now we are in 2023 nearly the end. ThanksNeena 

NPatel21 by Tera Contributor
  • 762 Views
  • 1 replies
  • 0 helpfuls

Need a report that shows ServiceNow Subscription Names & ROLL-UP concatenated  list of users names

Need a report that shows ServiceNow Subscription Names & ROLL-UP concatenated list of users names who have a Subscription allocated to them. Not sure how to accomplish this ask.  Example ServiceNow Subscription NameStrategic Portfolio Management Prof...

ACL - Access Control List

HI How can I make all fields in the form including the mandatory fields read only When the incident status is closed (7) by using ACL - Access Control List  I would appreciate it if you could tell me how to fill it out Thank.Shir 

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SAP Integration with ServiceNow SAM Pro

Hi All, We are currently in the process of integrating SAP (on-premises) with ServiceNow SAM Pro. Our client employs SAP ERP without utilizing S4HANA. The available documentation appears to be tailored to S4HANA, so we are seeking guidance on procedu...

GitHub Integration: SAM Pro

Hi Community, We have followed the documented steps for integrating with GitHub Enterprise Cloud. We had some initial issues but we are getting a successful 200 response back but when scheduled job executes the subflow "GitHub Cloud Download Subscrip...

PPN field won't populate

Hello, I am trying to enter in the new entitlement for Snagit 2024, and while my organization is still new to SAM, this has not been an issue in the past. I create the entitlement, enter the PPN according to our invoice, Service Now populates the for...

dgros by Tera Contributor
  • 1202 Views
  • 7 replies
  • 1 helpfuls

Software allocations to multiple entitlements for the same Saas

Hi, I am at a clientThey have a SaaS integration to Office and a number of opco's with their own entitlements (and costs - and indeed, multinational where the costs differ too !)I know from a Direct Integration Profile I can have multiple connections...

poyntzj by Kilo Sage
  • 619 Views
  • 1 replies
  • 0 helpfuls
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