We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Ignored installs are appearing in the SAM Workspace

ashwryadj
Tera Expert

1. How are software installations determined to be inactive?
-What conditions or rules are evaluated to mark an installation as inactive under ignored installs?

 

2. What is the purpose and significance of an inactive install within Software Asset Management?

 

3.Observe that ignored installs are displayed with the reason Inactive install, what is the recommended action or usage for inactive installs displayed in license dashboard given that they do not appear to provide licensing value?

 

Please help me understand the above questions.

 

Thank you in advance.

0 REPLIES 0